Privacy Policy

Last updated: May 10, 2025

1. Introduction

At StackJar, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our bookkeeping and accounting service.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the service.

2. Information We Collect

Personal Information: When you register for an account, we collect your email address, name, and company name (if provided). We also collect the password you create, which is stored in an encrypted format.

Financial Information: As a bookkeeping service, we collect financial data that you input, including transaction records, category information, fiscal year data, and financial reports.

Payment Information: When you subscribe to our premium features, we collect payment information. However, this information is processed securely by our payment processor, Stripe. We do not store your full credit card details on our servers.

Usage Information: We automatically collect certain information about your device and how you interact with our service, including IP address, browser type, pages visited, and time spent on those pages.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor usage patterns and analyze trends to enhance user experience
• Protect against, identify, and prevent fraud and other illegal activities

4. Data Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: We share data with third-party vendors, service providers, and other partners who work on our behalf, such as Stripe for payment processing.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with third parties when we have your consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access the personal data we hold about you
• Right to rectification of inaccurate personal data
• Right to erasure of your personal data
• Right to restrict processing of your personal data
• Right to data portability
• Right to object to processing of your personal data

To exercise any of these rights, please contact us at support@stackjar.com.

7. Payment Information

When you provide payment information, it is processed directly by our payment processor, Stripe. We do not store your full credit card details on our servers. Stripe's use of your personal information is governed by their privacy policy. We recommend that you review Stripe's privacy policy to understand how they protect your payment information.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. Children's Privacy

Our service is not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We advise you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@stackjar.com.